Have some questions? we have you covered

FAQs

Will you test and certify the installation?

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Absolutely. Every installation is fully tested and certified before we leave your property. You’ll receive an Electrical Installation Certificate (EIC) for your records.

Do I need permission from my electricity supplier or DNO?

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No — we take care of all DNO (Distribution Network Operator) notifications on your behalf, ensuring your installation is fully compliant with UK regulations.

How long does an installation take?

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A standard home installation usually takes around 3–4hours, depending on cable length and your fuse board location. Larger or commercial setups can take a little longer, but we’ll confirm timings before we start.

Do you install both home and commercial chargers?

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Yes! We install chargers at homes, offices, apartment blocks, car parks, and workplaces. Whether you need a single wall-mounted charger or a multi-bay commercial setup with load balancing, we can help.

Which EV chargers do you install?

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We work with a wide range of leading charger brands including Hypervolt, Ohme, Easee, Zappi, Indra, Andersen and Simpsons & Partners. If you already have a preferred brand in mind, just let us know — we’ll make sure you get the right model for your home or business.

What areas do you cover?

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We install EV chargers across the Midlands, London, Kent, East Anglia and surrounding regions. If you’re just outside these areas, get in touch — we can often arrange installation or recommend a trusted partner.

Can you help me choose the right charger?

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Of course! Our team will talk you through your options —including aesthetics, app features, solar integration, and tethered vs untethered cables — so you can make an informed choice.

Can I connect my charger to solar panels?

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Yes! Many of the chargers we supply are solar-compatible. If you already have panels — or plan to add them in future — we’ll design your setup to integrate seamlessly. We also offer Solar installations – let the team know if you’d like a quote!

What kind of warranty do I get?

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All chargers come with a minimum 3-year manufacturer warranty, with some brands (like Andersen and Simpsons & Partners) offering up to 7 years. We’ll also provide ongoing aftercare and technical support.

What happens on installation day?

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Our engineer will arrive on time, talk you through the plan, complete the installation neatly, test everything, and show you how to use your charger and app. You’ll also receive certification and warranty documents after completion.

How do I pay for my installation?

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We generally don’t ask for pre-payment. You will receive your invoice following your installation with the details for a bank transfer payment options. The only exception to this is for bespoke chargers (like Andersen or Simpson & Partners units) where pre-payment maybe required before ordering. We’ll confirm all details in your quotation.

Can you advise on off-peak energy tariffs?

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Yes — we’ll help you make the most of your setup by recommending smart energy tariffs (like Octopus Go or IntelligentOctopus) that offer cheaper night-time charging rates.

What aftercare do you provide?

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We’re always here if you need support. Whether it’s troubleshootingyour charger, app updates, or warranty queries, our friendly team is just aphone call or email away.

Unlock the power of hassle-free EV charging

Take the first step towards a greener future. We can't wait to empower you with our top-notch installation services and exceptional customer care.